Tom Ottenwaelder - Service Officer

Tom Ottenwaelder

The American Legion’s post service officer (PSO) is a volunteer position within Synepuxent Post 166.  PSOs serve as valuable resources to veterans needing services and support in the local community. 

This support includes contact with representative holding American Legion and State accreditation as Veteran Service Officers to assist our veterans and their dependents receiving their earned Veteran Administration (VA) benefits.  The PSO understands the various benefits afforded to veterans and dependents and provides guidance on obtaining such benefits.  However, the PSO is not authorized to file any claims on behalf of the claimant. 

The Synepuxent PSO also provides a vital link between the American Legion Post and the local community support services.  These connections include support for housing instability, addiction counseling, mental crisis, and medical emergencies.  In addition, the PSO provides links to volunteers in the local community to assist veterans in need of personal assistance like transportation to medical appointments, basic home care and moving due to medical issues. 

Synepuxent Post 166 strives to support all of you veterans in need of service in the Ocean City, Maryland area.  The PSO is a vital part of us achieving that goal. 

Veterans Service Officer

A veteran’s service officer (VSO) is an individual who advocates for veterans’ benefits. Accredited American Legion service officers are specially trained to provide expert assistance, free of charge, to veterans and their families.  While most of the service officer’s work involves application for VA disability benefits, these compassionate professionals also provide information, referrals and resources on education, employment and business, death benefits and other important topics. 

The American Legion’s Veteran Service Officer in Maryland is located at the Department of Veterans Affairs Baltimore Regional Office in the Fallon Building. 

AL Department of Maryland Service Officer:     

     Adrian Gamboa, Carroll County Post #31


     31 HOPKINS PLZ RM 1234

     BALTIMORE, MD 21201

     Phone: 410-230-4420 / Fax: 410-230-4421

Office Hours: 8:30am - 4:00pm, Mon & Wed - Appointments only, Tues & Thurs - Walk ins welcome,  Friday closed for calls only.

Both Maryland and Delaware maintain state supported VSO offices dedicated to assist our veterans and their families with VA disability benefits.  These state VSOs are within 30 minute drive from Synepuxent Post 166 and be contact at the following address…

Maryland Veterans Benefits Specialist
Located in Maryland Motor Vehicle Administration, Salisbury Branch
(O) 410-219-7256 (voice mail is monitored)

Delaware Office of Veteran Services
Co-located with DVMC in Millsboro, DE

(O) 302-648- 3068

There are many other services for veterans and their families in the DELMARVA area.  You’ll find several links and videos by clicking on our “VETERANS INFO” and “AFFILIATED WEBS” pages on this website’s menu bar to the left. 

Legion Service Officer Locator